Job Overview: We are seeking an experienced and skilled Senior Commercial Door Service Technician to join our dynamic team. As a Senior Commercial Door Service Technician, you will play a crucial role in ensuring the proper installation, maintenance, and repair of commercial doors for our diverse clientele. The ideal candidate will bring a wealth of technical expertise, leadership skills, and a commitment to delivering exceptional customer service.
Responsibilities:
Installation and Maintenance:
Lead the installation, repair, and maintenance of a variety of commercial doors, including overhead doors, rolling steel doors, sectional doors, and entry doors.
Ensure that all work is performed to meet industry standards and safety regulations.
Troubleshooting and Diagnostics:
Conduct thorough diagnostics to identify issues with commercial doors and associated components.
Develop effective solutions to address technical problems and malfunctions promptly.
Leadership and Mentorship:
Provide guidance and mentorship to junior technicians, fostering a collaborative and knowledge-sharing environment.
Assume a leadership role in coordinating and executing projects, ensuring deadlines are met.
Customer Service:
Interact professionally with clients to understand their requirements and provide accurate estimates for service and repairs.
Demonstrate excellent communication skills, keeping clients informed about the status of projects and addressing any concerns promptly.
Quality Control:
Conduct quality control inspections to ensure that all installations and repairs meet or exceed company and industry standards.
Implement preventive maintenance programs to extend the lifespan of commercial doors.
Documentation:
Maintain accurate records of service calls, repairs, and installations.
Generate detailed reports for clients and internal use, documenting work performed and recommendations for future maintenance.
Requirements:
Experience:
Minimum of 5 years of experience in commercial door installation, repair, and maintenance.
Proven expertise with a variety of commercial door systems and components.
Technical Skills:
Strong mechanical and electrical troubleshooting skills.
Proficiency in using hand and power tools required for door installation and repair.
Leadership Skills:
Ability to lead a team, delegate tasks, and manage projects efficiently.
Willingness to share knowledge and mentor junior technicians.
Customer Focus:
Excellent customer service skills with a focus on client satisfaction.
Ability to communicate technical information to non-technical clients effectively.
Safety Awareness:
Commitment to maintaining a safe working environment and adhering to safety protocols.
Familiarity with OSHA regulations related to commercial door installation and service.
Flexibility:
Willingness to work flexible hours, including evenings and weekends, as needed.
Ability to travel to client locations for service calls and installations.
If you are a dedicated and experienced Commercial Door Service Technician looking to take on a leadership role in a dynamic company, we encourage you to apply. Join our team and contribute to the success of our clients through your technical expertise and commitment to quality service.